RETURNS & EXCHANGES

Unfortunately, we are unable to accommodate returns & exchanges at this moment. 


REFUNDS

📌Note: 

- Items that received more than 3 days are not eligible for a refund. 

- Items might need to be returned in original condition for the refund request. 

- Refund will be issued by using manual transfer to bank account. 

- Full or Partial Refund depends on the circumstances. 

a. Change mind towards the purchase 

- Order cancellation must be requested within 24 hours of purchase.


b. Damaged during delivery 

Customer should immediately contact us at selfsupplydotcom@gmail.com and provide the proof. We will issue the manual transfer to bank account as soon as possible after inspection.  


What if I received the wrong items?

Sincerest apologies for our mistake. Please reach us and we will propose the best solution according to the circumstance. 


Self Supply Enterprise holds the final decision of any returns, exchanges, and refund requests.